Experiencing any issues with your subscription?_
We’re here to help with any challenges you may be facing regarding your membership and access to your benefits.
Please send an email to info@globemediaasia.com, and we will respond as soon as possible.
FAQ
What will I get if I become a Globe Member?+
Globe members don’t just believe in our work – they are essential in helping us fulfill our mission. Not only do they help support us financially, they also play an integral role in guiding our editorial direction and holding us accountable. We engage with Globe members daily and offer them multiple channels to communicate with our team, and are constantly working to develop new ways to work closer and grow our community.
Visit our Membership page and join our mission today.
I would like to sign up for multiple memberships. Can I get a discount?+
We offer both corporate and educational membership packages. Please write to members@globemediaasia.com to learn more.
Can I get a refund?+
We receive our funding from Globe membership fees and donations from our patrons. In both cases, we have an open door policy to offer feedback and engage with our team. If you are unsatisfied with some aspect of your membership, please write to us at info@globemediaasia.com and we are happy to discuss these challenges with you. While we do not offer refunds, we will consider your feedback seriously and do whatever we can to improve.
My payment is not going through, what can I do?+
Please email info@globemediaasia.com describing your problem and we will do our best to quickly fix it.
Can I donate to Southeast Asia Globe?+
Yes. We very much rely on patrons to help us sustain and grow our operations. Visit our donate page to learn more about how you can help support Southeast Asia Globe.
You can also write to us at patrons@globemediaasia.com for more information.
How can I stay informed about Southeast Asia Globe?+
Please follow us on social media – including our Facebook, Twitter, LinkedIn, Instagram pages and Telegram channel – and sign up to receive our newsletters to stay up to date on all things Southeast Asia Globe.
I am not getting my newsletters from Southeast Asia Globe, what can I do?+
Please describe your problem in an email to info@globemediaasia.com and we will do our best to fix the issue as soon as possible.
I have a story I would like to pitch to Southeast Asia Globe. What should I do?+
We are always looking to build our network of writers. Visit our contributor page to learn more about how to pitch your story and start a conversation with our editorial team.
I am not a Globe Member. Can I still participate?+
Absolutely. We want to become a leading source of independent and progressive journalism in the region – and we can’t do that without your help and feedback.
Engage with us on social media, subscribe our newsletter or contact our journalists or send your thoughts and ideas to engage@globemediaasia.com. We’d love to hear from you!